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Public Transport

Public Transport

#1 GSM-R dispatcher terminal market share

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Public Transport solutions leverage more than seventy years of experience focusing on safety-critical communications and applications. Cross-industry expertise gained from supporting control centre communication sets the foundation for industry-leading railway and urban transport solutions. With its strong position in operations communication, as well as incident and crisis management, the company also holds the number one market share in GSM-R dispatcher terminal positions; more than 6,000 units are currently deployed in customer control centres in 25 countries.


Norbert Haslacher appointed CEO of FREQUENTIS AG

Norbert Haslacher, a successful manager and IT expert, will head the Frequentis Group, an international provider of communication and information solutions for safety-critical applications. Before his Frequentis assignment, Haslacher spent more than 15 years at CSC (Computer Sciences Corporation), a global IT services company focusing on application development, systems integration, outsourcing, cloud, big data, and cyber security.

During his tenure with Frequentis, Haslacher has been able to contribute his extensive software knowledge as well as his broad international experience. | 2018-04-23

Finnish Transport Agency on track to the first bearer independent communication solution for railways in Europe

As pre-announced in early June 2016, Frequentis was awarded the contract from the Finnish Transport Agency (FTA, in Finnish Liikennevirasto) to implement the first bearer independent communication solution for railway communication in Europe.

Contract signing: Raimund Palka, Key Account Manager at Frequentis; Seppo Mäkitupa, Head of Unit Railway Technology at FTA; / Copyright: Frequentis

The so called Unified Railway Communication and Application (URCA) fulfils FTA’s need for a cost saving transitional solution to the successor of GSM-R. By utilising TETRA and public mobile networks FTA takes the first step to the prospective Future Railway Mobile Communication System standard of the International Union of Railways (UIC).

admin | 2016-09-21

ROTEK in conjunction with FREQUENTIS has commissioned GSM-R dispatching subsystem for Moscow Ring Railway

ROTEK Company in partnership with Frequentis has completed a project of equipping the Moscow Ring Railway (MRR) with dispatch communication equipment of GSM-R standard.

By the order of JSC Russian Railways ROTEK performed a full cycle of integration and commissioning of dispatch communication equipment, which is a good example of a successful localisation technologies in Russia in cooperation with major foreign counterparts.

admin | 2016-09-20

FREQUENTIS to implement first railway-specific bearer independent communication in Finland

In early June 2016, Frequentis received the award decision from the Finnish Transport Agency (FTA) to implement the first bearer independent communication solution for railway communication in Europe called URCA (Unified Railway Communication and Application). As a result of this implementation, Finnish railway users will be able to use TETRA and public mobile networks for all railway-specific communication functionalities in the future. The Go-Live is planned for 2017.

admin | 2016-06-02

Operations Communication

Railway operations are evolving – for the better. To excel in today’s world, where agility, efficiency, and safety are paramount, rail controllers need to be able to communicate with numerous stakeholders across different networks, such as GSM-R and LTE, and make well-informed decisions effortlessly. This is where Frequentis solutions come in, offering a unified dispatcher interface that unlocks greater flexibility to meet the challenges that railway control centres typically face.

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Railways around the world are leaving decentralised ways of working behind, moving toward consolidated control centres rather than relying on individual controllers at local train stations and signal boxes. Traffic management is being introduced and efficient cooperation of all stakeholders is key. Up-to-date operational data supports this collaboration, enabling railway controllers to seamlessly and efficiently manage operational resources, make better informed decisions, and communicate more precisely in every situation.

To achieve the required standardisation and centralisation, railway infrastructure companies must overcome a few common challenges – finding solutions that meet the needs of various current and future roles within the organisation, integrating with existing ecosystems, being ready for future add-ons, and the ability to be implemented with minimal disruption to live systems. With its fixed-terminal system platform, Frequentis can help to overcome these obstacles, migrating toward Future Railway Mobile Communication System, and facilitating any digital radio network for unified communication.


Operations Communication Manager: Revolutionising the working position

The Operations Communication Manager (OCM) delivers the tools to support a next-generation working position for railway controllers. OCM unifies communications within a single Frequentis Audio Hub and a role-specific user interface.


On track for smooth railway operations

Break down the silos of applications in railway operations to enable new levels of efficiency, safety and service continuity. By aggregating all relevant information that controllers need to ensure smooth railway operations within a single user interface, the Operations Communication Manager enables a user experience of a new kind.

Client References

SBB – Switzerland
Wiener Linien
Irish Railways

Incident and Crisis Management

Railways are committed to delivering highly reliable, safe and punctual train services. Any deviation caused by an incident presents challenges to regular operations and reacting incorrectly can result in service disruptions. A modern incident management system must mitigate this risk, facilitating prompt service restoration while adhering to relevant rules and regulations. The Incident and Crisis Management (ICM) solution is a combined information, alerting and recording tool for the operational management of incidents and emergencies.

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Towards centralised operations

The ongoing shift from decentralised to centralised operations requires a holistic solution tailor-made to the needs of railway operators that connects all relevant stakeholders and streamlines their incident management workflow. Based on a comprehensive product suite, this solution leads the operator through incidents and emergencies, instantly identifying internal and external stakeholders, automating and streamlining the communication process, while also logging every activity to satisfy legal requirements.


Efficient and effective incident handling

The Incident and Crisis Management solution introduces a resolution workflow based on the time, location and classification of the occurrence in order to allow operators in the control centre and staff onsite to efficiently handle planned events, operational and technical incidents, as well as emergency and crisis situations. Supporting centralised and decentralised incident management structures, this solution also ensures safety management system compliant handling, as well as documentation and reporting of incidents. It is the right choice for any railway company looking for a cost-effective tool that can be deployed within a short timeframe.


24.09.2019 - 27.09.2019
Gdansk, Poland

TRAKO is the largest and most prestigious rail industry meeting in Poland and one of the largest in Central and Eastern Europe. A presentation of the state of the art in transport systems and railway infrastructure in Poland, Europe and round the world. The Fair takes place every two years.