Civil Protection Agency expands integrated communications and dispatching system. The South Tyrolean Civil Protection Agency has gone live with a system upgrade and expansion to its integrated command and control center. A Hexagon Safety & Infrastructure customer since 1999, the agency worked with Hexagon and Frequentis to upgrade and integrate its Frequentis 3020 LifeX communications platform with Hexagon’s Intergraph Computer-Aided Dispatch (I/CAD) system.