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Workflow support, downloads & documentation

Documentation, demos & presentations related to workflow

Getting started 
If you're new to EPworX, we recommend starting with our user manual, specifically the chapter 'First Steps'. 

In detail 
Our Documentation section offers resources for advanced users, including API documentation, installation manuals, and answers to frequently asked questions in the FAQ

Workflow general
Our presentations step through different components of EPworX, providing a good overview of the document management and workflow management topics.

 

Download area

We offer an extended download area for registered users, here you can:

  • Download EPworX
  • Download the latest patches for EPworX
  • Obtain example applications
  • Access older product versions of EPworX (archive) 

Registration can be requested by sending an e-mail to WFM-office@frequentis.com

For further information or other questions, e-mail WFM-support@frequentis.com.

 

Evaluation licence

You want to try EPworX on your own? Send us a request for an evaluation licence.

For getting access to a demo installation with an evaluation licence, e-mail WFM-support@frequentis.com.

 

Technical support

For technical enquiries, support, and issues related to the installation or operation of our software, please consult the FAQ or contact us via e-mail
E-mails will be routed to our service management system and handled by a support representative. 

To facilitate swift processing, please provide the following information when reporting issues with EPworX: 

  • Version information: 
    The “Server Info” function in the server monitor of EPworX provides essential details about Java, the database, drivers, and the EPworX version. Please ensure this information is included.
  • Log file: 
    If an error or suspected misbehaviour is reported, please attach an excerpt from the log file.
  • JavaScript error: 
    If a JavaScript error occurs in the browser or a page does not display correctly, please include the HTML source code of the page along with details about the browser that is not rendering the page properly.







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