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FREQUENTIS to equip Norway’s fire emergency call centres with future-ready communication system

Per Gunnar Pedersen, Chairman of the Board of NKS110 IKS & Monika Haselbacher, COO Frequentis. © NKS110, Nicolas Tourrenc

© NKS110, Nicolas Tourrenc, on the photo: Per Gunnar Pedersen, Chairman of the Board of NKS110 IKS & Monika Haselbacher, COO Frequentis. 

  • Frequentis will deliver a new communication solution for all Norwegian fire emergency call centres
  • The new system will handle calls, radio, video, and digital messages, with flexibility to support future needs 

The national collaboration of Norway’s fire emergency call centres (NKS110) has awarded Frequentis a contract to deliver a new, future-ready communication platform for all 110 centres. The system will replace the current Integrated Command and Control Solution (ICCS) by the end of 2026 and will support emergency call handling, alerting, coordination, and collaboration. 

Designed to adapt to evolving needs, the solution will enable operators to manage multiple types of inquiries – whether via phone, radio, video, or digital channels – while preparing the fire service for the transition to Norway’s next-generation emergency network.

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