Direkt zum Inhalt

Incident Management and Dispatch

Empowering public safety and critical response teams

Public safety control rooms have complex needs across call handling, incident management, dispatch, workflow automation, analytics, public alerting, resource coordination, tactical mapping, decision support, and more. These needs have resulted in a proliferation of systems and interfaces, requiring users to switch focus frequently when executing operations. To enhance performance and reduce cognitive load in high-stress emergency scenarios, Frequentis offers next-generation command and control solutions designed for public safety control rooms. Intuitive user interfaces and highly streamlined workflows enable operators to assess situations quickly and act with confidence. Frequentis solutions support true end-to-end incident management by seamlessly connecting control room teams with field forces. This helps public safety organisations to increase service quality, improve coordination and minimise errors.


Unique CAD Suite

This future-ready, map-centric platform unifies call-taking, incident management and dispatch for police, fire, EMS and multi-agency control rooms. Cloud-ready and highly configurable, it streamlines operations with automated workflows, real-time decision support and seamless integration with 3020 LifeX communications.

OnSite

Our multimedia messenger is built for emergency services. It unifies text, images, video and voice/group calls into a single, secure, incident-related communication channel, giving teams in the field and in control rooms a shared operational picture.



Manage cookies