Public safety organisations face rising complexity in the control room. As the number and variety of systems and points of integration grows, operations and workflows are becoming more fragmented and difficult to manage. Frequentis offers complete control room solutions which provide integrated workflows across any combination of systems, promoting efficient operations and low-risk technological evolution.
 

Rising control room complexity

Public safety organisations must ensure that operators have the right tools and information to be able to make the right decisions in high-pressure scenarios. Where operators are forced to switch between user interfaces that are not aligned with real-world operations, they effectively become manual systems integrators. This means that even the most advanced technology can become a bottleneck. 
 

Supporting better decisions 

Frequentis offers complete control room solutions designed to address these challenges by providing a more intuitive, efficient and flexible working environment. Our solutions run on off-the-shelf IT hardware, eliminating the need to deploy and maintain specialist equipment. 
 

Open and modular by design 

The Frequentis solutions provide all standard control room functionality - omnichannel communications and collaboration, control and dispatch, alerting, incident coordination, recording - within a single portfolio. This means that organisations can choose to have all functionality from Frequentis as a single vendor, for optimal integration and efficiency. Equally, our modular, open and interoperable technology enables organisations to integrate their own preferred technologies alongside their chosen Frequentis options. This modularity also simplifies the adoption of new technologies and working practices, since the solution can be rolled out step by step, at whatever pace the organisation prefers. 
 

Designed around users

Frequentis understands that technology is only half the story: the human factor is equally important. We work closely with our users throughout the design and integration phases to ensure that each solution is perfectly adapted to the organisation’s workflows, priorities and operating procedures.

Strengthening complete control room solutions capabilities

Regola, majority-owned by Frequentis, strengthens our Public Safety portfolio with proven software solutions for emergency response organisations and public safety authorities. Its Unique CAD Suite product family, public warning solution nowtice, and mobile emergency application FlagMii EML complement the Frequentis portfolio and support our vision of delivering comprehensive, integrated solutions for safety-critical control rooms to enhance emergency operator response.