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Innovation and mission-critical communication services


In consumer life, broadband communication networks are a well-established part of life. But in safety-critical environments, the stakes are much higher, meaning every change must be managed carefully. In Frequentis’ capable hands, mission-critical services for broadband communication networks are coming to life. We are taking a truly holistic approach, building a vision of how these innovations will work from applications on devices infield, to application servers as the backend on top of a regular broadband network, to the integration of control rooms. Throughout, we are considering how to smooth the transition for our customers, helping them take full advantage of new capabilities while minimising risks.

shaping the mission critical broadband communications of the future



First responders everywhere are under pressure to react faster to emergencies with the same or declining resources. Extreme weather conditions are leading to more major catastrophes, increasing the demand on emergency services. Frequentis is leading efforts to optimise operations and workflows, so that these organisations can improve their response to emergency situations with the resources at hand.

At Frequentis, we contend that highly available public broadband networks could change the paradigm for operation of mission-critical services. By evolving mission operations, we can enable better situational awareness for incident operators. Additionally, interoperable pan-European broadband communication systems could help with international and interdomain responses to major natural catastrophes such as a large forest fires, flooding or landslides; boost international cooperation (for example in a cross-border criminal chase); and support the creation of a pan-European First aid system – all without manual integration for communication within international and interdomain Public Protection and Disaster Relief (PPDR) teams. Instead, missions could be set up in real time, as required, all chains of command could be updated with automatic notification of local reinforcements, and conversations could continue seamlessly across borders. This will improve cooperation and sharing of resources on both national and European levels.



Frequentis has already begun defining the elements of mission-critical communication over wireless broadband. From shaping user experience and integration of PSAP (Public Safety Answering Point) to application and management servers in IP-based networks, we are ready to build infrastructure that delivers exceptionally high availability, reliability, security and performance.

By working closely with partners and experts in all domains for core broadband networks, mission-critical services, mobile applications and devices, and control room applications, we have assembled the resources to develop mission-critical solutions based on broadband communications. As the only control room application vendor working in this area with solutions in ETSI MCX Plugtests (introduced in 2017), we have unique knowledge that we have put into practice in proof-of-concept exercises and integration projects ever since. Leading a consortium to design and demonstrate a pan-European mission-critical communication system, Frequentis has gathered a group of experts and partners unparalleled in the industry, driving the innovation ecosystem for the next generation of communication in Public Protection and Disaster Relief (PPDR).

As leader of one of three consortiums competing in the BroadWay Initiative, the BroadPort Consortium assembling 13 organisations origination from 5 EU member states, Frequentis has demonstrated in a prototype solution set across four different countries that the operational mobility PPDR responders across Europe  can become a reality soon: National mission-critical mobile broadband networks (private setup or based on public commercial ones alike or on Satellite backhaul) communication can act as one give responders the freedom to work like home focus on their tasks at hand no matter where they are. Together with partners and suppliers, Frequentis’ Consortium pursues that this  innovative next-generation mission-critical solution comes to operation for the first responder community by providing a flexible, deployment-ready, fully standardised system that provides real-life experience of mobility scenarios.

This is the prototype developed by the Frequentis-led consortium as part of the BroadWay project:


Continue with Innovation Overview

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