ASGARD

Safety-critical information and communications in the control room

Exclusively for the German market, ASGARD is a modular communication system for safety-critical environments. Providing reliable, fast and transparent communication management, ASGARD helps operators work efficiently and effectively at all times.

ASGARD is a fully software-based, modular communication system designed for environments where every second counts. Whether used in the control rooms of emergency and rescue services, at industrial sites or in airport security centres, it provides reliable, fast and transparent emergency call taking and radio dispatching capabilities, that adapt to the needs of each organisation. With its highly flexible architecture, ASGARD integrates seamlessly into existing and future infrastructures and supports the complete range of communication channels required in today’s control rooms.

Built for safety, reliability and scalability

ASGARD’s system design follows a clear principle: maximum availability. The platform is fully virtualisable, geographically redundant and based on VoIP, ensuring continuous operations even under challenging conditions. Thanks to its open, flexible structure, it can incorporate telephony systems, analogue and digital radio (including BOS TETRA, aviation and maritime radio), electroacoustic systems, alarming technologies and additional third-party systems via a wide range of interfaces.

Customisable to any operational workflow

Every control room works differently. ASGARD reflects this by offering freely configurable user interfaces that can be tailored to individual roles and processes. Features such as intelligent automatic call distribution (ACD), IVR, priority handling, conferencing, and comprehensive alarm and notification options help operators work efficiently, even in dynamic and high-pressure situations. Innovative features built for regional demands

ASGARD is purpose-built to meet the specific needs of German control rooms, offering key capabilities such as Real-Time Text (RTT) and NGeCall to ensure regulatory compliance. The BIFROST speech recognition, translation and transcription services further complete the robust and future-ready feature set.

Integrated documentation for full transparency

ASGARD includes a fully redundant short- and long-term documentation system. All relevant data, including telephony, radio communication, metadata and announcements, are recorded using the system’s existing redundancy mechanisms. This ensures complete traceability and supports compliance requirements in safety-critical environments.

ASGARD BOS

ASGARD INDUS

ASGARD BIFROST

ASGARD integrated recording

Session Border Controller (SBC)

Is the flexible, fully software-based communication system for fire, rescue and police control rooms in Germany. It unifies all essential communication channels, integrates seamlessly into existing infrastructures and ensures maximum reliability in every emergency scenario.

As the flexible, software-based communication system for industrial and airport security centres in Germany, it integrates telephony, radio, alarm and intercom technologies into one reliable platform and ensures transparent, fully redundant documentation of all events.

It enables recognition, transcription and translation of foreign-language emergency calls, empowering operators to understand and respond instantly. Delivered as a secure private-cloud service, it removes language barriers and enhances decision-making in critical situations.

ASGARD includes a fully integrated, redundant recording system that ensures complete and transparent documentation of all communication events. Telephony, radio traffic, alarms and metadata are captured automatically and stored securely, using the same resilient infrastructure as the communication platform itself. This seamless integration supports traceability, compliance and post-event analysis – without the need for additional standalone recording solutions.

It empowers organisations to secure both signalling and media communications. By continuously monitoring and filtering incoming traffic, it reduces the risk of cyber-attacks, denial-of-service attacks and fraud attempts at the edge of the network.