The introduction of Mission Critical Services (MCX) enables richer communication with first responders: better information translates into better responses. As with any new technology, MCX needs to roll out alongside existing technologies to ensure that business processes and workflows are seamlessly updated. Frequentis offers a proven low-risk, low-disruption adoption path for MCX through our 3GPP-compliant MissionX solution.
 

Modern communication for critical operations 

MCX is a modern communication standard designed to support the demanding requirements of safety-critical industries such as public safety. In addition to providing all-IP, data-rich communication that enhances situational awareness, MCX ensures clear, timely and secure messaging between control rooms and public safety responders. In combination with Next Generation 112 (NG112), it enables members of the public to provide photos and videos from the scene of incidents, helping operators in control rooms to take better decisions. 
 

Introducing broadband without disruption 

When introducing any new technology into a safety-critical environment, a key challenge is to avoid disruption to existing services. Adding broadband capabilities must not come at the cost of interrupting legacy communication methods or disrupting existing operational workflows. 
 

Bridging new and legacy technologies 

Building on our deep understanding of public safety requirements, Frequentis has designed an MCX solution with an integrated “InterWorking Function” (IWF) as specified in the 3GPP standard. In practical terms, this means that our technology is ready to support cross-technology, mission-critical communication on 4G/5G networks alongside older systems such as TETRA, P25 and LMR. 
 

A controlled path to MCX 

With Frequentis, public safety organisations can choose a 3GPP-compliant MCX solution that works seamlessly with existing control room technologies and workflows. They can quickly and non-disruptively take advantage of MCX while preparing phase-out their legacy technologies in a controlled, low-risk way.
 

MissionX

It unifies mission-critical voice, video, data and multimedia in a single 3GPP-compliant MCX platform for public safety, disaster relief and critical infrastructure. Operating across public, private and hybrid 4G/5G networks, MissionX supports rich, reliable communication and real-time situational awareness for control rooms and field teams.