OnSite is a lightweight messenger-based system for handling incidents as well as planned on-site operations. Its focus is on the interaction of on-site forces with each other and with control rooms or other decision-makers. The key benefit of OnSite is its equal integration of all relevant stakeholders into operations­­ — regardless of their role and their location. 
 

Designed for public safety operations 

OnSite integrates smoothly into existing control-centre workflows. Messenger channels can be linked with radio call groups, ensuring that information reaches the right people without adding extra workload for dispatchers. 
 

Smart support and real-time insights

 A built-in incident bot updates users on key changes and provides direct access to external databases. Geo-location, resources and shared media can be visualised on a map, giving responders a quick situational overview.
 

Complete, traceable documentation

All communication – from alerts and messages to media access – is logged, archived and viewable as a transparent incident timeline.
 

Future-ready

Operating on 4G and prepared for 4G/5G MCX services, OnSite supports the transition to broadband public safety communication.

At the heart of the Frequentis crash alarm system, OnSite provides the digital incident management layer that connects alerting with coordinated response. When an alarm is activated, critical information is distributed within seconds across control room systems, radios, SMS and 3020 LifeX, enabling air traffic control, airport operations and rescue services to mobilise without delay. OnSite supports a shared operational picture by bringing relevant incident information and response activities together. Combined with resilient local hardware and integrated communication channels, it helps ensure fail-safe activation, coordinated workflows and continuity throughout the emergency, including during network outages or disaster scenarios.