Recording, logging and investigation
A huge range of information and data sources feed into operational ATM decision making. ATM technology supports operators as they integrate and interpret this data and information, and then take the required actions.
It’s the real-time processing of information and data flows that drives daily operational decisions, but a historical record of all inputs and actions is also vital to ATM success.
This record serves three critical purposes:
- Compliance with legal requirements
- Support for investigation of relevant incidents
- Analysis of decisions and actions for training purposes and performance review
Only a state-of-the-art recording and logging system can provide the data necessary to satisfy the needs of analysts, trainers and investigators.
The Frequentis DIVOS 3 log is such a recording system.
Designed to respond to the specific needs of ATM environments, it offers synchronised recording, analysis and playback of all relevant information (including voice, screen, radar and any other data of interest).
DIVOS 3 log scores at three levels:
1. Implementation and cost
The product features a fully-scalable architecture and integration tools that allow it to slot seamlessly into your communications solution, regardless of size and origin. Integration with Frequentis products, like the VCS 3020, reduces total cost of ownership by sharing hardware components and lowering installation and maintenance costs.
2. Functionality
DIVOS 3 log can record and monitor any kind of voice and data media across hundreds of channels. An optimised browser-based user interface gives quick and clear access to any part of that recording, with optimised playback and data visualisation tools. State-of-the-art security features ensure the safety of the recorded data itself, secure and flexible management of access to that data, and protection from data manipulation.
3. Data retrieval
Recording alone is, however, insufficient to meet modern ATM needs. DIVOS supports information retrieval in various formats or as customisable tables for easy review and further processing.