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FREQUENTIS SERVICES
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Become more than a customer - become our partner!
Constructive Partnership
A close co-operation with our customers allows us to form constructive partnerships and allows us to respond to inquiries more precisely, to handle programs more efficiently and to be better aware of customer-specific needs.
Safety Management
The first step to safety is reliable system architecture. A well-established safety process ensures the system’s reliability in mission-critical applications. Developing software in accordance with rigorous standards such as UK Def-Std. 00-55 and 00-56, MIL-STD 882 c,d and IEC 61508 ensures the dependability of our systems.
Classified Information Handling and Security
Frequentis systems are frequently used in classified environments and have to comply with stringent security requirements. We have policies and procedures in place to properly handle classified information in accordance with the requirements of several countries. We are familiar with and provide systems compliant with Common Criteria EAL.
Usability Design
The European Community Design Prize has been awarded to Frequentis in 1997 for outstanding human-machine-interfaces. In 2001 the Federal Aviation Administration acknowledged our commitment to the human factors with an award to the head of our User Interface Centre. Our commitment to human factors and our award-winning HMI-design are unparalleled in the ATC-community.
Project and Product Management
Proper project and product management streamlines all procedures and processes. We cultivate high-quality management. Over our 50 year history our project and product management capabilities have become recognised as exceptional.
ILS And Maintenance
Integrated Logistics Support (ILS) plans and directs activities of technical disciplines associated with the identification and development of logistics support requirements for all Frequentis products.
Our maintenance service structure ensures an efficient workflow and reduces response times. We customise support packages to fit your needs and help you to identify problems quickly so that we can guide you to the solution. A skilled team of engineers is at your disposal 24/7.
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