Customer Service at Frequentis
You deal with critical situations on a daily basis. Every second counts. Every mistake matters. Which is why you need complete faith in the tools and systems at your disposal: technical problems can have dire consequences.
Frequentis Customer Service Division is structured to meet these needs. In fact, we actually design and build our products with these very needs in mind. Which is why, for example, we can guarantee the long-term availability of replacement parts for any component of your Frequentis system.
Technical Service Line …offering access to an experienced and skilled service team ready to solve your problem ASAP. 24 hours a day. 365 days a year.
Hardware repairs, support services and logistics tailored to your needs and requirements. Use our online issue reporting and trouble ticketing system.