General Terms and Conditions of Use of the FREQUENTIS Website

Welcome to Frequentis website:
http://www.frequentis.com/.

These website and related pages are provided by Frequentis AG, a corporation organised and existing under the laws of Austria and having its principal place of business at Innovationsstraße 1, A-1100, Vienna, Austria, Reg. No. FN 72 115b - hereinafter referred to as "Frequentis".

Frequentis provides this website and allows its use subject to the terms and conditions set forth hereinbelow.

These terms and conditions of use are applicable from and including February 27th 2002 onwards until they are modified by Frequentis in writing.

Such terms and conditions are applicable and prevail to any other general or special terms and conditions of the visitor to the site. By using the website, the visitor hereby agrees to and accepts the terms and conditions herebelow. If you do not agree to the terms and conditions below, please do not continue accessing or using our site.

We recommend to read the following terms and conditions carefully. These terms and conditions of use are written and shall be interpreted in the English language. Written communication between the customer and Frequentis regarding its content, interpretation or administration shall be in the English language or exceptionally and if prior mutually agreed in German language. If you have any questions, please contact Frequentis via our contact form. Frequentis will make best endevours to respond to customer emails within two working days from their receipt at Frequentis.

COPYRIGHT
© 2002 - 2013 FREQUENTIS AG
All rights reserved. This website and its content such as, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software and firmware, are the property of Frequentis AG or its suppliers and partners and are protected by copyright under, among others, Austrian, European and international laws. Permission is given for non-profit electronic viewing via the Internet. Visitors to this website may download or copy the content and other downloadable items displayed on the website for personal use only, provided that visitors maintain and fulfil all copyright and other notices contained in such content and in accordance with the limitations stated herebelow.

To name such a few of the originators:

  • © Jeremy Atherton, 2007

Notwithstanding the above, no part or its entirety may be divulged, translated, commercialised or reproduced in any form or by any means or process, without prior written permission of Frequentis AG. Requests in the first instance should be addressed via contact form.

COPYRIGHT COMPLAINTS
Frequentis and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact Frequentis via contact form. This contact does not represent Frequentis' express or implicit recognition of any copyright or patent infringement.

TRADEMARKS
Frequentis, Frequentis WILY and other marks indicated on our site are registered trademarks or trademarks of Frequentis AG or its subsidiaries and holding companies. Frequentis products, graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Frequentis AG or its subsidiaries and holding companies and are protected by the applicable laws. Frequentis AG trademarks and trade dress may not be used in connection with any product or service that is not Frequentis', in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Frequentis AG or its range of products.

Other trademarks not owned by Frequentis, its subsidiaries and holding companies that may appear on this site are the property of their respective owners and are protected by the applicable laws.

LICENSE AND SITE ACCESS
Frequentis grants to you a limited, revocable and non exclusive permission to access and make personal use of this site and not to modify it, or any portion of it, except with express prior written consent of Frequentis. This license does not include any sale, resale, reproduction, duplication or copy of this site or its contents without express prior written consent of Frequentis. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Frequentis without express prior written consent. Any unauthorized use terminates the permission granted by Frequentis AG. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Frequentis AG so long as the link does not portray Frequentis AG, its affiliates, subsidiaries, holding companies or its representatives, or their products or services in a false, misleading, derogatory or otherwise offensive matter. You may not use any Frequentis logo or other proprietary graphic or trademark as part of the link without express prior written consent of Frequentis.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you hereby agree to accept responsibility for all activities that occur under your account or password that may affect your computer and related equipment or of third parties. Frequentis and its affiliates, subsidiaries and holding companies reserve the right to refuse service, terminate accounts or passwords, remove or edit content, or not accept orders in their sole discretion when they consider there is a reason therefor.

PRODUCT DESCRIPTIONS
Frequentis and its affiliates, subsidiaries and holding companies attempt to be as accurate as reasonably possible in the description of their respective products in the website. However, Frequentis, its affiliates, subsidiaries and holding companies do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free. If a product offered by Frequentis itself is not as described, your remedy is clearly described under Frequentis Terms and Conditions of Supply (please, click to view such conditions).

OTHER BUSINESSES
Frequentis provides links to the sites of certain affiliated, subsidiaries and holding companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these companies, businesses or individuals or the content of their web sites. Frequentis does not assume any responsibility or liability for the actions, product and content of such sites from any other third parties. We recommend you to carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
Frequentis does not warrant that its web site, its servers or email sent from Frequentis are free of viruses or other elements that may affect your computer or related equipment. Frequentis will not be liable for any damages, losses or claims of any kind arising from the use of its web site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

APPLICABLE LAW AND DISPUTES
By visiting our site, you agree that the laws of Austria -- with express exclusion of the UNCITRAL Law -- will govern these General Terms and Conditions of Use and any dispute of any sort that might arise between you and Frequentis or its affiliates, subsidiaries and holding companies related to the use of Frequentis web site. Any dispute relating in any way to your visit to this site shall be finally resolved by the exclusive jurisdiction of the competent court at Frequentis place of business in Vienna.

MODIFICATION AND SEVERABILITY
We reserve the right to make changes to our site and this General Terms and Conditions of Use at any time at our descretion. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, this condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

PRIVACY NOTICE
Frequentis knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes our privacy policy. By visiting Frequentis' site, you are accepting the content and practises described in this Privacy Notice. If you do not agree to the terms herebelow, please do not continue accessing or using our site.

When you enter on our Web site and engage in certain activities on this site, we receive and store any information about you. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our e-shop and communicating with you. Further, we receive and store certain types of information whenever you interact with us. We use "cookies" and we obtain certain types of information when your Web site browser accesses www.frequentis.com. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide special features and storage of items in your shopping cart between visits. We want you to be aware that a number of companies offer utilities designed to help you visit Web sites anonymously.

To help us make emails more useful and interesting, we receive a confirmation when you open email from us if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. For reasons such as improving personalization of our service, we might receive information about you from our shippers or other sources and add it to our account information.

We share customer information only with the subsidiaries and holding companies of Frequentis and other companies and individuals performing functions on our behalf and such information will only be used in the frame of activities related to the eShop ordering.

Under customer's written request Frequentis will provide customer with a copy of the personal information available for such customer in Frequentis erequest data base at the time of such request. The copy will be sent per email within reasonable time to the email address of the customer.

To protect the rights, property or safety of Frequentis, our subsidiaries, holding companies, our users or others, we exchange information with other companies and organizations for fraud protection and credit risk reduction, in accordance with Austrian and European Law and certain other laws, if appropriate.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If you choose to visit our site, your visit is subject to this Privacy Notice and our General Conditions and Terms of Use.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses so-called “cookies”, which are text files placed on your computer, to help the website analyse how you use the site. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States. If IP-anonymisation is activated on this website, then - within the member states of the European Union or any other signatory states to the European Economic Area - Google will first truncate your IP address. Only in exceptional circumstances will the full IP address first be transmitted to a Google server in the USA and then truncated. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to this operator relating to website activity and internet usage.  The IP address recorded from your browser by the Google Analytics tool will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the transfer to Google of cookie-sourced data regarding your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

To learn more about Google Analytics Privacy follow this link: http://www.google.com/intl/en/analytics/privacyoverview.html

 

If you believe that Frequentis has not complied with this Privacy Notice with respect to your personal information, you may write via contact form and provide us with precise details of your opinion. Frequentis reserves the right to change the Privacy Notice from time to time at its sole direction. The use of information that we gather is subject to the Privacy Notice in effect at the time of use. You should check our Web site frequently to see any possible changes to such Privacy Notice or to the General Terms and Conditions of Use.

GENERAL INFORMATION ABOUT FREQUENTIS OUR ADDRESS:
FREQUENTIS AG
For contact attention to: Marketing Department
Innovationsstraße 1,
A-1100 Vienna, AUSTRIA
Phone: +43/1/81150 - 0
FAX: +43/1/81150 - 5009
http://www.frequentis.com/
contact form

NUMBER IN THE DATA PROCESSING REGISTER: 0364797

COMMERCIAL REGISTER: 72115B Commercial Court Vienna

VALUE ADDED TAX IDENTIFICATION NUMBER: ATU 14715600

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