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Voice Communication System for very high requirements
The Frequentis ICCS 3020 is an IP-based communication system for Control Centres that meet very high flexibility, functionality and fail-safety.
The radio/wire communication system Frequentis ICCS 3020 is based on Internet standards, and has a decentralised architecture. Operator positions and interface units for radio and wire are connected via Local or Wide Area Networks. The redundant system guarantees highest fail-safety and the flexible architecture of the system makes simple extensions and customer specific additions easy.
The Frequentis ICCS 3020 covers the comprehensive functionality of a Control Centre such as 5-tone selective calls or the control of facility management systems due to its radio/wire connections and the possibility to integrate sub-systems. This allows the simple control of all essential tasks, which means that the number of external devices gets reduced to a minimum, less maintenance is needed and operational safety increases.
The system can be operated via standard workstations, either via touch screen or mouse and keyboard. It is also possible to integrate it fully into other applications such as mission control systems.
The TMCS (Technical Monitoring and Configuration System) facilitates system management. It is designed to centrally monitor and configure all system components.
HIGHLIGHTS
Based on proven technology
- Future-proof IP technology
- voice transmission via Voice over IP
- Service oriented architecture - assures consistent features and services for the Control Centre network
- Scalability
Highest Fail-Safety
- Duplicated system architecture
- De-centralised modular architecture
Supports Virtual Command and Control Centres
- Networking of command and control centres
- Remote workstations
- Remote radio stations (digital/analog)
Ergonomic User Workstations
- Standardised user interface for telephone as well as analog and digital radio
- Standard workstation with Frequentis audio devices
- Ergonomic and customisable user interface
- Role concept for task relevant assignment of functions (e.g. "Call Taker" and "Dispatcher")
- System operations via touch screen, mouse and keyboard or directly from a command and control (computer aided dispatching) software
- Interface for headphones, headset, microphone and speakers
- .Net application interface (e.g. for integration with command and control centre software)
Integrated Public Safety Specific Add On Features
- Text messaging and selective calling (e.g. 5 tone call)
- Intelligent control of building systems (e.g. electronically controlled gates)
- CCTV integration (video surveillance)
- Integrated voice-recording
- Automatic call distribution
Simple System Management
- TMCS - Technical Monitoring and Configuration System
- Permanent system monitoring right down to the modular component level
- System parameterisation via wizards
Many Standard Interfaces
- PABX
- PSTN
- Analogue radio
- TETRA, TETRAPOL, GSM
- Intelligent building (I/O)
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